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Shipping & Delivery

HOW MUCH IS SHIPPING?

We offer Free U.S. Shipping on all orders with standard delivery (8-10 business days) worldwide.

HOW LONG DOES IT TAKE TO RECEIVE MY PRODUCT?

Typically, it takes about 3-5 business days to prepare your order, and shipping time is 8-10 business days. Please note that during the holidays our production time may vary.

Location

Delivery Time Frames

The U.S. & Canada

11 – 15 working days

Rest of The World

15 – 20 working days

Notes:

  • Delivery may take additional time during sale periods, holidays, and unforeseen circumstances such as extreme weather events.
  • Delivery is only available on weekdays (excluding Public Holidays).

HOW WILL I KNOW MY ORDER HAS SHIPPED?

You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 3-5 business days to process before they are shipped due to the customized work involved. Once you have received this email please allow 72 hours for your tracking number to update.

Please keep in mind delivery dates may change due to inclement weather conditions or holidays.

DO YOU SHIP INTERNATIONALLY?

We happily fulfill international orders! We are proud to use 4PX/YunExpress/UPS/DHL/Fedex/TNT/USPS as our primary carrier. Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost. Please note:

If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you with a perfect gift.

For any other questions, please contact us or send an email to [email protected].

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